My trust us broken, and I will find another shop to do business with. I have a feeling that there is internal conflict with the staff here and they will take it out on your car. Very frustrating the disconnect between management and the mechanics. Took it in and was told clutch was normal. Now the clutch feels about as bad as it was at 70,000 with the stock clutch. Everything seemed fine for the first 10,000 miles. Once again, trying to do as my dad would have done, I had the car taken in for a new clutch. If he treats repeat customers in such a callus way, It makes me wonder how he treats his staff.Ī few visits previous I noticed odd things like various bolts not being tightened down properly (requiring me to take the car back in). Once this behavior began I should have found another shop probably 3-4 years ago. Specialized Professionals We know that you want to maintain your car to the highest standards, which is why we focus exclusively on independent Mercedes-Benz repair specialists. His attitude really makes you wonder if he cares about his dad's business at all. Find a nearby mechanic with dealer-level expertise, at a fraction of the expense. I first noticed something was amiss by John Massey (The owners son). In that time I've had good service but lately it really has taken a turn for the worst. Been a repeat customer for about 8 years or so. In memory of the old man, I continued his legacy and kept taking the vue to Academy Car Care. read more My deceased father used to take his Saturn Vue here back about 15 years ago, and the place was really great. My deceased father used to take his Saturn Vue here back about 15 year.
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